Support

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Instructions and tutorials on how to navigate the VLC website can be found here.

If you need to contact our technical support, please send an e-mail to VLC-global@fao.org and make sure to provide your registration e-mail and the name of the course you are referring to.

Tutorials

Click on the buttons below to watch the video tutorials or to edit your profile.

How to login	How to reset your password	Edit your profile

Frequently Asked Questions

These are our learners’ most frequently asked questions. If you have a question that is not included in this list, please contact us at VLC-Global@fao.org.

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Click on the “Forgot my username or password?” link on the login page and then enter the email address you used when you registered with us. A new e-mail will be sent to you with instructions on how to reset your password.

Further details on resetting your password are available in the video 'How to reset your password'.

If you have followed the instructions above to reset your password and you still cannot login, you can contact us by e-mailing VLC-Global@fao.org. Please make sure that you provide us with the e-mail address that you used when you registered with us originally.

For security reasons, we do not have access to your password and so are unable to send it to you. However, you can reset your password following the above instructions.

You can easily update most of your personal information, including your e-mail and password. Your personal information page is accessed by clicking on your username in the upper right corner (near the log-out link), that is visible when you are logged in.

Since the FAO Virtual Learning Centers courses are mainly tutored and with schedules to follow, you can check the news section in the website to remain updated on the upcoming courses. If interested you can then register to participate. A selection process will be in place and you will be notified in case of successful registration.

Once you are logged in, click on “Courses” in the menu and then you will be able to select the courses you are enrolled in.

Yes. All VLC courses are accessible from a smartphone or tablet and some are specifically designed to resize for smaller screens.

In most courses, a text-only version (or learners’ notes) is provided for each lesson (in PDF format).

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Support

Tutorials

Frequently Asked Questions

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